Privacy Policy

Effective Date: June 26, 2025

At Aston Homecare, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or visit our website.

1. Who We Are

Aston Homecare is a Glasgow-based homecare provider offering personalised and complex care services across the region. Our registered office is located at:

Aston Homecare
123 Care Lane, Glasgow, G1 2AB
Phone: 0141 555 7890
Email: info@astonhomecare.co.uk

2. Information We Collect

We may collect and process the following types of personal data:

• Contact Information (e.g., name, email, phone number, address)

• Health and Medical Details (where relevant to the care we provide)

• Emergency Contact Information

• Website Usage Data (e.g., IP address, browser type, page interactions)

3. How We Use Your Information

Your information is used for the following purposes:

• To provide high-quality care and support services

• To communicate with you about appointments, updates, or inquiries

• To ensure the safety and wellbeing of our clients

• To comply with legal and regulatory obligations

• To improve our website and services

4. Sharing Your Data

We will never sell your personal information. We may share it with:

• Our care staff and health professionals involved in your care

• Regulatory bodies if required by law

• Third-party service providers (e.g., IT, payroll) under strict confidentiality agreements

• Emergency services when necessary for safety or health purposes

5. Data Security

We implement strict security measures to protect your personal information from loss, misuse, or unauthorised access. These include:

• Encrypted systems and secure data storage

• Regular staff training on data protection

• Limited access to personal data by authorised personnel only

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or outdated information

• Request deletion of your data (under certain conditions)

• Object to or restrict processing of your data

• Withdraw consent at any time

To exercise these rights, please contact us at info@astonhomecare.co.uk.

7. Cookies

Our website uses cookies to enhance user experience and track website traffic. You can control or disable cookies through your browser settings. By continuing to use our site, you consent to the use of cookies unless you disable them.

8. Retention Period

We retain personal data only for as long as necessary to fulfill the purpose it was collected for, including for legal or medical record-keeping requirements.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those external sites. We encourage you to review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

Last Updated: June 26, 2025

11. Contact Us

If you have any questions or concerns about your personal data or this Privacy Policy, please get in touch with us:

Aston Homecare
123 Care Lane, Glasgow, G1 2AB
Phone: 0141 555 7890
Email: info@astonhomecare.co.uk